Complaints
Report pollution, waste, or environmental damage, then follow the handling until it is resolved.
Complaints
How to Report
Reports are filed through SIKAP-LH so that the location, evidence, and the reporter's identity are recorded completely and can be traced.
- 1Open the complaint form and take the GPS point at the incident location.
- 2Describe what happened, when, and who is affected.
- 3Attach at least three pieces of evidence and a photo of your identity card.
- 4Keep the ticket number you receive to track the handling.
Report here
Fill in the complaint form right on this page. Your report is recorded in SIKAP-LH and receives a ticket number immediately.
File a ReportOpen SIKAP-LHLive figures from SIKAP-LH, refreshed periodically.
Complaints This Year
No complaints have been received this year.
Complaints
Track a Complaint
Enter the ticket number you received when filing to see how the handling is progressing.
Complaints
What You Can Report
Each type of complaint carries its own response time commitment.
Kebisingan & Getaran
Kebisingan mesin atau getaran dari kegiatan usaha.
Response time: 14 days
Kerusakan Lingkungan
Galian tanpa izin, penebangan, alih fungsi lahan, kerusakan mangrove.
Response time: 21 days
Ketaatan Dokumen Lingkungan
Usaha diduga beroperasi tanpa persetujuan/dokumen lingkungan.
Response time: 21 days
Lainnya
Permasalahan lingkungan hidup lainnya.
Response time: 14 days
Limbah B3
Oli bekas, limbah medis, aki, atau bahan berbahaya lainnya.
Response time: 24 jam
Limbah Cair Industri
Pembuangan limbah cair usaha/industri tanpa pengolahan.
Response time: 7 days
Pencemaran Air
Air sungai/sumur/parit berubah warna, berbau, atau ikan mati.
Response time: 7 days
Pencemaran Udara & Bau
Asap, debu, atau bau menyengat dari kegiatan usaha.
Response time: 14 days
Persampahan
Tumpukan sampah liar, TPS penuh, atau pembakaran sampah.
Response time: 7 days
Peternakan
Bau & limbah kotoran dari kandang ternak di sekitar permukiman.
Response time: 14 days