Skip to main content

Official Website of the Government of Deli Serdang Regency

ID — IndonesiaEN — English
Emblem of Deli Serdang RegencyEnvironmental AgencyDeli Serdang Regency

30°CPartly Cloudy

Lubuk Pakam, Deli Serdang Regency

Public Information Service

The Information and Documentation Management Officer of the Environment Agency of Deli Serdang Regency — public information services for citizens.

Public Information Service

About this service

Who handles information requests at this agency, and on what basis.

Law Number 14 of 2008 on Public Information Disclosure makes every public body a provider of information, and gives citizens the right to request open information without having to justify why.

The agency's information officer maintains the public information register, handles requests, weighs the consequences of withholding exempt information, and answers within the statutory deadline.

Request public information

Fill in the form here. A registration number is issued at once, together with the date the answer is due.

File a RequestTrack a Request

Public Information Service

Information classification

The law divides public information into four groups, each obtained in a different way.

  • Periodic information

    6

    Published routinely by the agency without being asked, at least once every six months.

    See the register

  • Immediate information

    2

    Announced at once because it concerns public safety and order, such as pollution that is under way.

    See the register

  • Information available at any time

    3

    Available at all times and obtainable through an information request.

    See the register

  • Exempt information

    2

    Cannot be released because the law protects it, such as complainants' identities and ongoing law enforcement files.

    See the register

Public Information Service

How to request information

Four steps, all of which can be taken from this page.

  1. 1Check the public information register first — some documents can be downloaded directly, without a request.
  2. 2Fill in the request form: your identity, the information you need, and what you will use it for.
  3. 3Keep the registration number issued immediately. With it you can hold the agency to the deadline.
  4. 4If the request is refused or goes unanswered past the deadline, file an objection on the status page.

Deadline

Ten working days from receipt, extendable by seven working days with written notice.

Cost

Requests are free of charge. Copying and postage may be charged at the applicable rate.

Objection

May be filed if a request is refused, unanswered, or answered other than as asked.

The summary that must be published as periodic information

Information Service This Year

No information requests have been received this year.